After visiting the website, there are 10 things to keep in mind for future conversations to ensure good listening:
1- Be involved in the conversation. Show that you are interested and don't forget about your body language.
2- Be objective. A good listener must be able to seperate facts from opinions.
3- Identify the key messages. Focus more on the main idea rather than the details.
4- Ask clear questions. This will prohibit confusion and facilitate the conversation.
5- Paraphrase. Repeating in your own words shows the speaker if you have correctly understood the message.
6- Take selective notes. Don't assume you will remember, especially when dealing with important tasks.
7- Acknowledge gender and cultural differences. People from different genders and different backgrounds listen differently.
8- Be patient. Above all, communication takes time.
9- Be open-minded. Jugdements and stereotypes can lead to misinterpretations.
10- Avoid distractions. Be fully committed to the conversation and provide your full attention to the speaker.
